Everything from the 2 lessons of this topic on a few pages: the key idea of each lesson, the diagram to remember, the points to learn and the traps examiners set. Read it, cover it, test yourself.
A random sample gives every member of the population an equal chance of selection, so it avoids bias. The sample mean \(\bar{X}\) of \(n\) independent observations has \(\text{E}(\bar{X}) = \mu\) and \(\text{Var}(\bar{X}) = \dfrac{\sigma^{2}}{n}\). If \(X\) is normal, \(\bar{X}\) is exactly normal; if \(n\) is large, the Central Limit Theorem says \(\bar{X}\) is approximately normal anyway.
"It is too small" or "it is not random" alone rarely scores. Say WHO is excluded and HOW that would push the answer up or down.
\(\text{Var}(\bar{X}) = \dfrac{\sigma^{2}}{n}\), so the standard deviation is \(\dfrac{\sigma}{\sqrt{n}}\), not \(\dfrac{\sigma}{n}\). With \(\sigma = 12\) and \(n = 9\) that is 4, not \(1.33\).
Use the CLT only when the population is NOT normal and \(n\) is large, and say so. If the population is normal, \(\bar{X}\) is exactly normal and the CLT is not needed; if the population is not normal and \(n\) is small, neither applies.
Unbiased estimates: \(\hat{\mu} = \bar{x}\) and \(s^{2} = \dfrac{1}{n-1}\left(\sum x^{2} - \dfrac{(\sum x)^{2}}{n}\right)\). A confidence interval for \(\mu\) is \(\bar{x} \pm z\dfrac{\sigma}{\sqrt{n}}\) (use \(s\) for \(\sigma\) when \(n\) is large); for a proportion it is \(\hat{p} \pm z\sqrt{\dfrac{\hat{p}(1-\hat{p})}{n}}\). For 95%, \(z = 1.96\).
Read carefully whether the question wants the unbiased estimate (divide by \(n - 1\)) and do not take the square root unless the standard deviation is asked for. Dividing by \(n\) is the usual lost mark.
Interpret correctly: a 95% interval does NOT mean "there is a 95% probability that \(\mu\) lies in this interval" (\(\mu\) is fixed). It means that 95% of intervals constructed this way would contain \(\mu\) (Fig. 1).
Use \(\sqrt{\dfrac{\hat{p}(1-\hat{p})}{n}}\), not \(\dfrac{\hat{p}(1-\hat{p})}{n}\) and not \(\sqrt{np(1-p)}\) (that is the standard deviation of the COUNT, not of the proportion).